Accessibility Exception Requests

All websites, web applications, and other electronic and information resources (EIR) must comply with certain technical accessibility standards (see the EIR Accessibility Standards table below). If achieving compliance with these standards is not possible, an EIR Accessibility Exception Request Form (pdf) must be submitted for each non-compliant EIR. See instructions for completing the form.

Exception Request Process

  1. Fill out the EIR Accessibility Exception Request Form (pdf).
  2. Send a saved copy of the completed PDF form to itaccessibility@tamu.edu.
  3. The request will be reviewed by the EIR Accessibility Coordinator and recommendations will be made regarding the EIR in question.
  4. If recommended, the request will be routed to the President through the CIO.
  5. The requestor will be notified of the final decision.*

*An approved exception request is not an exemption from making EIR accessible. Instead, it is documentation of temporary acceptance of risk until the EIR or associated service can be brought into compliance through modification, substitution with a comparable EIR, or discontinuation of use due to end of life (EOL).

EIR Accessibility Standards

EIR Category Technical Accessibility Standards
Software Applications and Operating Systems Title 1, Rule §213.30 of the Texas Administrative Code
Websites
Telecommunications Products Title 1, Rule §213.31 of the Texas Administrative Code
Video and Multimedia Products Title 1, Rule §213.32 of the Texas Administrative Code
Self Contained, Closed Products