Our Progress and Plan

Texas A&M University believes in providing equal access and opportunities to discover, communicate, and apply knowledge and skills. We understand that user preferences and modes of access to digital resources vary by individual, and we are committed to providing campus resources that can be accessed and utilized by everyone.

Standards, responsibilities and commitment

Texas A&M is dedicated to utilizing accessibility best practices and universal design principles in order to improve learning outcomes and access for everyone. The accessibility standards we follow are the W3C Worldwide Consortium (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1), Level AA.

See What's New in WCAG 2.1 to find out how standards have changed from the WCAG 2.0 version. For more information about these and upcoming modifications, see the WCAG 2 FAQ

Our commitment involves:

  • The support of central administration, academic deans and departmental stakeholders
  • Collaboration among key campus departments and support organizations to promote universal design concepts and accessibility compliance
  • Centralized Web testing and validation of sites originating from Key Public Entry Points
  • Procurement processes that factor in accessibility requirements
  • An EIR Accessibility Coordinator who serves as the point person for campuswide accessibility compliance and consulting
  • An IT Accessibility website, targeted communications, accessibility training, and a network of accessibility advocates who promote best practices

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Governance and best practices

  • Assembled an IT accessibility task force as part of the university IT governance structure.
  • Created an IT accessibility strategic plan with measurable objectives.
  • Promoted accessibility best practices through consultations and presentations.

Web accessibility compliance

  • Expanded our Web Accessibility Compliance Initiative to promote campus partnerships.
  • Aligned with industry standards to evaluate campus websites and applications.
  • Leveraged leading automated scanning tools to monitor key university websites.
  • Created a protocol with risk scores, templates, and manual and automated testing.
  • Performed manual testing of critical university websites and applications.
  • Created a protocol for home and landing page comprehensive assessments.


  • Created a paperless EIR accessibility exception workflow, realizing savings through automation.
  • Built the Accessibility Conformance Evaluation (ACE) tool to house current exceptions.
  • Streamlined accessibility conformance reviews by launching exception registers.
  • Engaged in a joint project to incorporate accessibility into the AggieBuy system.
  • Tested essential security and resource sharing applications prior to purchase.
  • Incorporated accessibility into business processes to optimize its impact across campus.

Training and resources

  • Launched an accessibility glossary with references for campus stakeholders.
  • Revamped existing web accessibility training for a more interactive experience.
  • Expanded our website to include documents, captioning, and procurement.
  • Created EIR accessibility Knowledge Base tutorials.

Communication and collaboration

  • Developed communications plan for accessibility team initiatives.
  • Engaged in projects with other units, the A&M System and its members.
  • Led the GoWeb Accessibility special interest group to include bimonthly meetings, web accessibility sprints, presentations, and workshops.
  • Delivered communications and presentations on universal design and accessibility.
  • Assisted in creation of accessibility training module for The Texas A&M University System.
  • Collaborated to create online resources as part of the Accessibility/UDL task force of the the A&M System Council on Academic Technologies and Innovative Education (CATIE).

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Upcoming initiatives

  • Create an accessibility compliance portal of commonly used academic resources.
  • Expand Knowledge Base articles with targeted information and step-by-step tutorials.
  • Publish a captioning decision tree to assist campus stakeholders with captioning videos.
  • Start an Accessibility Innovator program for our campus community.

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Accessibility policies

Texas A&M, as part of The Texas A&M University System, maintains policies regarding accessibility of Electronic and Information Resources (EIR) in accordance with Texas Administrative Code, Title 1, Chapter 206 and Chapter 213 as well as Texas Government Code 2054, Subchapter M in accordance with Section 504 and Section 508 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990 (ADA). Additional policies include:

The Texas A&M University System Regulation 29.01.04 - Accessibility of Electronic and Information Resources (pdf)

Texas A&M University Standard Administrative Procedure (SAP) 29.01.04.M0.02 - Accessibility of Electronic and Information Resources (pdf) and Standard Administrative Procedure (SAP) 29.01.04.M1.01 - Web Accessibility Procedures (including Linking and Indexing) (pdf)

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If after evaluation of all available resources and options it is determined that compliance with technical accessibility standards for a particular EIR is not possible due to unavailability of alternative products or services, or if compliance with technical accessibility standards would impose a significant difficulty or expense to Texas A&M when considering its entire budget, an exception request can be initiated by personnel at the respective unit by filling out the electronic EIR Accessibility Exception Request Form.

Requests must include a description of the accessibility issue, justification for the exception, and a plan for alternate means of access. An exception request must be routed through the EIR accessibility coordinator, unit dean or vice president, and the university president or designee. If approved, an expiration date is assigned. 

An approved exception request is not an exemption from making EIR accessible. Instead, it is documentation of temporary acceptance of risk until the EIR or associated service can be brought into compliance through modification, substitution with a comparable EIR, or discontinuation of use due to end of life (EOL).

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The EIR Accessibility Coordinator (EIRAC) is the central point of contact concerning accessibility issues and solutions for our institution's EIR. The EIRAC facilitates a response to concerns, complaints, reported issues, DIR surveys, and EIR Accessibility Exception Requests, and provides or arranges training and consulting services on matters related to accessibility.
Contact our EIR Accessibility Coordinator.

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Requests for accommodation

When an individual is unable to access Texas A&M EIR, he or she may request that an alternate format or method to access the information be provided. Reasonable efforts shall be made to accommodate individuals with enabling software, assistive devices, or other means. Personal information exchanged in an effort to receive a reasonable accommodation under the Americans with Disabilities Act will be treated in a confidential manner.

If you need information regarding ADA support for specific services, see University Risk and Compliance designated ADA contacts.

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